Channels for choosing products The time when most people visit the website Until the press to buy products when creating a Persona, then using those information to develop a marketing plan to the point more satisfying to customers #4 Analyze Customer Touchpoint type of customer that each group have a nee What is the necessity? […]
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Collect information from people communicating with customers such as the Sales team and Customer Support team. Of course, the front line that has to meet and deal with customer opinions like Sales and Customer Support is the team that understands customers deeply, knows the most. both frequently aske questions common point of each customer and […]